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Vivaqua

Brussels' water supplier and sewage manager

More about Vivaqua >>

VIVAQUA is a public water utility company responsible for the production, distribution, and treatment of drinking water in Brussels and parts of Wallonia and Flanders. It manages the sewage network, fights against flooding, and ensures water quality for over 2.25 million inhabitants daily.

Vivaqua - Wikipedia
Service Rating
from SERVUL users votes
3.0 (3 Votes)
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Vivaqua Customer Service:

Choose the best way to contact Vivaqua

phone

Phone Number

02 518 88 10

Fastest way to fix your issue

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email

Email

info@vivaqua.be

Get an email response

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email

Contact Us Form

Write down your issue

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Facebook Messenger

Direct contact

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My Account

Self service in your account

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Join Vivaqua

02 518 88 10

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Called Vivaqua?

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MORE SERVICE CHANNELS:

All the channels you can reach Vivaqua

web

www.vivaqua.be

WebSite

facebook.com/VIVAQUA.be

Facebook

VIVAQUA_be

Twitter

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Instagram

YouTube

place

Boulevard de l'Impératrice 17-19, 1000 Brussels, Belgium

Address

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32 (0) 2 518 83 06

Fax

Frequently Asked Questions

What to know before you contact Vivaqua

What is Vivaqua's customer service phone number?

You can reach Vivaqua customer service by phone at 02 518 88 10.

How do I file a complaint about Vivaqua?

You can file a complaint with Vivaqua through the contact form (https://www.vivaqua.be/en/help-contacts/) & email info@vivaqua.be. You can also call 02 518 88 10 and ask for a reference number.

Where is Vivaqua's self-service account?

Vivaqua's self-service account is at https://www.vivaqua.be/en/my-vivaqua/. It handles the common service actions without waiting on hold.

How do I email Vivaqua?

You can email Vivaqua customer service at info@vivaqua.be.

What is Vivaqua's address?

Vivaqua is located at Boulevard de l'Impératrice 17-19, 1000 Brussels, Belgium. Fax: 32 (0) 2 518 83 06.

What is Vivaqua's sales and new-customer phone number?

Vivaqua's sales and new-customer line is 02 518 88 10.

Vivaqua | Latest News

Everything that new with Vivaqua

New flood risk map shows risk per property in Brussels - VRT

02-11-2026

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More News

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💡 Tip from us

Tip #28 Tip for a better service

Provide constructive feedback

Taking time to complete customer service satisfaction surveys with thoughtful, specific feedback contributes to systemic improvements that benefit all consumers. Rather than simply rating your experience, include details about what worked well and concrete suggestions for enhancement. Effective feedback mentions both positive aspects worth reinforcing and areas needing improvement, maintaining a constructive tone throughout. Customer service departments rely heavily on these insights to refine training programs, identify knowledge gaps, and recognize exceptional performance among their teams. By participating in this feedback loop, you not only process your own experience but also help shape better customer service interactions for countless others who will follow in your footsteps.

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