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More about VIRGIN MOBILE >>Virgin Mobile France was a mobile virtual network operator (MVNO) that operated in France from 2006 to 2016. It was a joint venture between Virgin Group and Carphone Warehouse, offering mobile phone services using the networks of other carriers. In 2014, Virgin Mobile France was acquired by Numericable-SFR and the brand was phased out in 2016.
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Tip #20 Tip for a better service
Prepare your information before calling
Before reaching out to customer service, gather all relevant information such as account numbers, order details, and a concise summary of your issue. This preparation demonstrates respect for the customer service representative's time and significantly streamlines the troubleshooting process. When you have your facts organized, customer service can more quickly access your records and focus on solving your problem rather than spending valuable minutes collecting basic information. This simple step often reduces call time and frustration for both parties, setting a positive tone for the entire customer service interaction.