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VIRGIN MOBILE
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Virgin Mobile France was a mobile virtual network operator (MVNO) that operated in France from 2006 to 2016. It was a joint venture between Virgin Group and Carphone Warehouse, offering mobile phone services using the networks of other carriers. In 2014, Virgin Mobile France was acquired by Numericable-SFR and the brand was phased out in 2016.

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Tip #28 Tip for a better service

Provide constructive feedback

Taking time to complete customer service satisfaction surveys with thoughtful, specific feedback contributes to systemic improvements that benefit all consumers. Rather than simply rating your experience, include details about what worked well and concrete suggestions for enhancement. Effective feedback mentions both positive aspects worth reinforcing and areas needing improvement, maintaining a constructive tone throughout. Customer service departments rely heavily on these insights to refine training programs, identify knowledge gaps, and recognize exceptional performance among their teams. By participating in this feedback loop, you not only process your own experience but also help shape better customer service interactions for countless others who will follow in your footsteps.