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More about 遠雄房屋 >>遠雄房屋是遠雄集團旗下的房地產開發和銷售公司，專注於提供優質住宅和商業地產。公司以創新設計、高品質建築和完善的售後服務聞名，致力於為客戶打造理想的生活空間。
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Take notes during the conversation
Documenting your customer service interactions provides valuable protection and reference material for future needs. Record the representative's name, employee ID if provided, the date and time of your conversation, and detailed notes about what was discussed and promised. These records become particularly important if you need to follow up on unresolved issues or if contradictory information emerges in subsequent customer service interactions. Your notes also help you track the consistency of information across multiple customer service contacts, potentially identifying systemic issues that higher management should address. Having this documentation readily available for future reference saves you from repeating explanations and strengthens your position if disputes arise.