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國軍松山醫院

Comprehensive military and civilian healthcare in Taipei

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國軍松山醫院, also known as Tri-Service General Hospital Songshan Branch, is a military hospital located in Taipei, Taiwan. It provides comprehensive medical care to both military personnel and civilians, offering a wide range of services including emergency care, outpatient clinics, and specialized treatments.

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國軍松山醫院

02-2764-2151

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02-2764-2151
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807.mnd.gov.tw

WebSite

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iOS App

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Android App

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105309臺北市松山區健康路131號

Address

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02-2764-2151

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Tip #25 Tip for a better service

Request escalation when appropriate

When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.