郵政醫院
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專業醫療服務 源自郵政傳統
More about 郵政醫院 >>郵政醫院是台灣一家歷史悠久的公辦民營醫院，位於台北市中正區。原屬交通部郵政總局，現已轉型為專業醫療機構，以骨科和復健科聞名。醫院提供全面的醫療服務，並為郵局員工、退休人員及其家屬提供優惠。
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Tip #27 Tip for a better service
Follow up in writing
After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.