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HM Revenue & Customs
Latest News

UK's tax, payments and customs authority

More about HM Revenue & Customs >>

HM Revenue & Customs (HMRC) is the UK government department responsible for collecting taxes, administering state benefits, enforcing tax compliance, and overseeing customs regulations. It plays a vital role in funding public services and providing financial support to eligible individuals and families.

HM Revenue & Customs - Wikipedia
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HM Revenue & Customs | Latest News

Everything that new with HM Revenue & Customs

South Armagh: HMRC and police seize 2.7m cigarettes - BBC

29-04-2025

‘Lumbering dinosaur’ HMRC becoming more expensive and less trusted, say MPs - The Independent

30-04-2025

Thousands of UK Pensioners Could Claim £3,000 in Tax Refunds – Here’s How to Check Your Eligibility - On The Edge News

29-04-2025

‘Lumbering dinosaur’ HMRC becoming more expensive and less trusted, say MPs - MSN

30-04-2025

As tax collection costs rise, HMRC urged to put customer first – and be ready to adopt AI - UK Parliament

30-04-2025

HMRC splurged £100m on senior staff while cutting back helpline - The Telegraph

30-04-2025

'Too many chiefs' and falling productivity: Why HMRC is losing trust - The i Paper

30-04-2025

Love your side hustle? Make it tax official this Valentine’s | HM Revenue and Customs - Wired-Gov

13-02-2025

HMRC urged to prioritise customers and embrace AI amid rising tax collection costs - UKAuthority

30-04-2025

HMRC predicts IR35-related £20m annual tax loss due to business size classification changes - Computer Weekly

28-04-2025

Private equity executives face tougher checks on UK tax returns - Financial Times

25-04-2025

Valuation Office Agency Scrapped In Government Drive To Slash Inefficiencies And Brought Back Into HMRC - CLH News

30-04-2025

HMRC tax receipts and National Insurance contributions for the UK (annual bulletin) - GOV.UK

23-04-2025

HMRC: More than a million miss tax return deadline - BBC

03-02-2025

Career Insight: Joe, Trainee Solicitor, HMRC - GOV.UK

24-04-2025

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Tip #23 Tip for a better service

Clearly explain your desired outcome

When communicating with customer service, articulating your specific desired resolution rather than just describing your problem helps representatives work more effectively toward your goal. Instead of simply explaining what went wrong, state precisely what would make the situation right from your perspective—whether that's a refund, replacement, policy exception, or other accommodation. This clarity helps customer service representatives evaluate available options that might satisfy your needs while working within their company guidelines. Customer service teams often have multiple resolution paths available, and knowing your preferred outcome helps them advocate for you more effectively within their systems, potentially saving time and preventing misunderstandings about what constitutes a satisfactory resolution.