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HM Revenue & Customs
Latest News

UK's tax, payments and customs authority

More about HM Revenue & Customs >>

HM Revenue & Customs (HMRC) is the UK government department responsible for collecting taxes, administering state benefits, enforcing tax compliance, and overseeing customs regulations. It plays a vital role in funding public services and providing financial support to eligible individuals and families.

HM Revenue & Customs - Wikipedia
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HM Revenue & Customs | Latest News

Everything that new with HM Revenue & Customs

Valuation Office joins HM Revenue and Customs - GOV.UK

01-04-2026

HMRC Gives Guidance Ahead Of Digital Tax Reporting Rollout - Law360

31-03-2026

Valuation Office joins HM Revenue and Customs - Wired-Gov

02-04-2026

One in seven sole traders consider quitting ahead of HMRC tax shake-up next week - Yahoo Life UK

02-04-2026

What lessons can be learned from HMRC’s success in taxing large businesses? - Civil Service World

01-04-2026

Millions of families in line for Child Benefit rate increase - Mynewsdesk

31-03-2026

HMRC whistleblower rewards scheme requires business response, say experts - Pinsent Masons

02-04-2026

State pension update from HMRC as retirees 'become liable' for tax raid - GB News

03-04-2026

HMRC collects extra £16bn from big business with more ‘hands-on’ approach - Financial Times

26-02-2026

HMRC phone lines stay open as self-assessment tax deadline looms - BBC

30-01-2026

UK businesses should apply now for Vaping Products Duty, says HMRC - Talking Retail

02-04-2026

Indian restaurant among two EXPOSED for tax defaulting in Sutton - London Now

03-04-2026

Earnings and employment from Pay As You Earn Real Time Information, UK: March 2026 - Office for National Statistics

19-03-2026

Valuation Office Agency absorbed into HMRC - Civil Service World

02-04-2026

Save on Easter childcare egg-spenses with Tax-Free Childcare - Mynewsdesk

25-03-2026

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Tip #29 Tip for a better service

Express gratitude for good service

When you receive exceptional customer service, taking a moment to express sincere appreciation creates powerful positive reinforcement within organizational cultures. Specifically mentioning helpful actions the representative took, empathy they demonstrated, or extra effort they invested makes your gratitude meaningful and specific. If possible, communicate this appreciation both directly to the representative and to their supervisor or through formal feedback channels. Outstanding customer service often goes unrecognized, yet these positive interactions require skill, emotional intelligence, and dedication from the individuals providing them. Your acknowledgment not only brightens someone's workday but also helps identify and reward service approaches that should be modeled throughout the organization, ultimately improving customer service standards for everyone.