Npower
Customers Community
Business energy supplier and management solutions
More about Npower >>npower Business Solutions is a leading UK supplier of business gas and electricity, providing energy contracts and management services to help businesses optimize their energy use and costs. As part of the E.ON group, they offer tailored solutions for large corporate and industrial customers.
Npower - Wikipediafrom SERVUL users votes
Customers Community Npower
Share your Service Experience with Npower
💡 Tip from us
Tip #21 Tip for a better service
Remain calm and polite
When facing a frustrating situation, maintaining composure while speaking with customer service representatives can dramatically improve your chances of a favorable resolution. Remember that the person assisting you didn't cause your problem and is your ally in finding a solution. Using a respectful tone, even when expressing disappointment, helps create a collaborative atmosphere where customer service personnel feel more motivated to go above and beyond for you. Customer service representatives handle numerous challenging calls daily, and your patience may be rewarded with extra effort or exceptions they might not extend to hostile customers. A calm exchange allows both parties to focus on problem-solving rather than managing emotions.