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Royal Bank of Scotland
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Serving Scotland's personal and business banking needs

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The Royal Bank of Scotland (RBS) is a major retail and commercial bank in Scotland, operating as a subsidiary of NatWest Group. It provides a wide range of banking services to personal, business, and commercial customers through branches, digital banking, and specialized divisions.

Royal Bank of Scotland - Wikipedia
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Royal Bank of Scotland | Latest News

Everything that new with Royal Bank of Scotland

Royal Bank of Scotland Group (RBS) - Britannica

17-12-2025

SBP Secures Seven Figure Royal Bank of Scotland Funding for CLS Marine Ltd - The Fishing Daily

24-11-2025

Bank of Scotland appoints Matthew Peters to lead Edinburgh and East team - Scottish Financial News

01-12-2025

Former Largs bank going under the hammer at reduced starting price - Largs and Millport News

18-12-2025

HSBC names Nelson group chair after extended search - Mortgage Professional America

03-12-2025

Just How Profitable Are British Banks? - AOL.com

21-12-2025

Paramount’s hostile takeover bid is one of the largest - WLFI News 18

10-12-2025

Man jailed for making counterfeit Scottish £20 banknotes - BBC

19-12-2025

Paramount's $108 billion bid for Warner Bros. Discovery is big — but not the biggest-ever hostile takeover attempted - Business Insider

08-12-2025

Scotland’s private sector report card - mixed scoring as business confidence rebounds - The Scotsman

10-12-2025

HSBC appoints Brendan Nelson as group chairman - London Evening Standard

03-12-2025

The full list of bank opening times in Scotland over Christmas - The Herald

20-12-2025

Business Banking Service Quality: Great Britain Results - Ipsos

02-12-2025

Closing bank given permission to remove ATM - Northern Times

11-12-2025

Reeves to Ryanair: Take the Guardian’s Christmas business quiz - The Guardian

19-12-2025

💡 Tip from us

Tip #27 Tip for a better service

Follow up in writing

After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.