Royal Bank of Scotland
Latest News
Serving Scotland's personal and business banking needs
More about Royal Bank of Scotland >>The Royal Bank of Scotland (RBS) is a major retail and commercial bank in Scotland, operating as a subsidiary of NatWest Group. It provides a wide range of banking services to personal, business, and commercial customers through branches, digital banking, and specialized divisions.
Royal Bank of Scotland - Wikipediafrom SERVUL users votes
Royal Bank of Scotland | Latest News
Everything that new with Royal Bank of Scotland
NatWest Group total assets 2007-2024 - Statista
02-04-2025
Such a sad Scottish story as landmark moment looms - The Herald
30-04-2025
Bank seeks £40,000 compensation for from teenage G20 protester - The Guardian
01-04-2025
Woman robbed her gran of £49,000 while she lay ill in hospital - Yahoo News UK
09-04-2025
Royal Bank of Scotland - insider.co.uk
03-04-2025
Leask Marine secures £200k RBS funding for Orkney expansion - Scottish Financial News
03-04-2025
Worldpay hands planet-sized lucre to buyout barons - TradingView
18-04-2025
Another day, another banking outage – why are our systems breaking down? - UKTN
11-04-2025
Meet the first woman in top Scottish agriculture role at Royal Bank of Scotland - Press and Journal
29-04-2025
Banking in the UK: The Ultimate Guide 2025 - Nomad Capitalist
10-04-2025
Bank of Scotland closing nine branches in next three months - starting next week - Scottish Daily Express
05-04-2025
Sujatha V Kumar quits Visa as head of marketing for India and South Asia - Storyboard18
30-04-2025
NatWest chair thanks UK taxpayers for bailout ahead of return to private ownership - The Guardian
24-04-2025
Full list of Bank of Scotland branches to close starting next week - Yahoo Life UK
05-04-2025
Major change to executive pay voted through at NatWest AGM - The Herald
24-04-2025
💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.