Groupon
Customers Community
Discover local experiences and save money
More about Groupon >>Groupon is an American global e-commerce marketplace that connects subscribers with local merchants by offering activities, travel, goods and services at discounted rates. Founded in 2008 and based in Chicago, Groupon operates in multiple countries, allowing customers to purchase deals on products and experiences through its website and mobile app.
Groupon - Wikipediafrom SERVUL users votes
Customers Community Groupon
Share your Service Experience with Groupon
💡 Tip from us
Tip #28 Tip for a better service
Provide constructive feedback
Taking time to complete customer service satisfaction surveys with thoughtful, specific feedback contributes to systemic improvements that benefit all consumers. Rather than simply rating your experience, include details about what worked well and concrete suggestions for enhancement. Effective feedback mentions both positive aspects worth reinforcing and areas needing improvement, maintaining a constructive tone throughout. Customer service departments rely heavily on these insights to refine training programs, identify knowledge gaps, and recognize exceptional performance among their teams. By participating in this feedback loop, you not only process your own experience but also help shape better customer service interactions for countless others who will follow in your footsteps.