Visa
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Global leader in digital payments
More about Visa >>Visa Inc. is a global payments technology company that facilitates electronic funds transfers worldwide, primarily through Visa-branded credit cards, debit cards and prepaid cards. The company provides financial institutions with Visa-branded payment products and services to offer their customers.
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Tip #20 Tip for a better service
Prepare your information before calling
Before reaching out to customer service, gather all relevant information such as account numbers, order details, and a concise summary of your issue. This preparation demonstrates respect for the customer service representative's time and significantly streamlines the troubleshooting process. When you have your facts organized, customer service can more quickly access your records and focus on solving your problem rather than spending valuable minutes collecting basic information. This simple step often reduces call time and frustration for both parties, setting a positive tone for the entire customer service interaction.