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Virgin Mobile France was a mobile virtual network operator (MVNO) that operated in France from 2006 to 2016. It was a joint venture between Virgin Group and Carphone Warehouse, offering mobile phone services using the networks of other carriers. In 2014, Virgin Mobile France was acquired by Numericable-SFR and the brand was phased out in 2016.

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💡 Tip from us

Tip #29 Tip for a better service

Express gratitude for good service

When you receive exceptional customer service, taking a moment to express sincere appreciation creates powerful positive reinforcement within organizational cultures. Specifically mentioning helpful actions the representative took, empathy they demonstrated, or extra effort they invested makes your gratitude meaningful and specific. If possible, communicate this appreciation both directly to the representative and to their supervisor or through formal feedback channels. Outstanding customer service often goes unrecognized, yet these positive interactions require skill, emotional intelligence, and dedication from the individuals providing them. Your acknowledgment not only brightens someone's workday but also helps identify and reward service approaches that should be modeled throughout the organization, ultimately improving customer service standards for everyone.