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BASE

Mobile, internet, and TV services for Belgium

More about BASE >>

BASE is a leading Belgian telecommunications company offering mobile, internet, and television services. As part of the Telenet Group, BASE provides a range of subscription plans, prepaid options, and smartphones to both individual and business customers across Belgium.

BASE - Wikipedia
Service Rating
from SERVUL users votes
1.8 (45 Votes)
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Contact us News & Tweets

BASE Customer Service:

Choose the best way to contact BASE

phone

Phone Number

0486 19 1999

Fastest way to fix your issue

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store

Store Locator

When you have the time..

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email

Contact Us Form

Write down your issue

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Facebook Messenger

Direct contact

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account_box

My Account

Self service in your account

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Join BASE

0486 19 1999

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Called BASE?

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MORE SERVICE CHANNELS:

All the channels you can reach BASE

web

www.base.be

WebSite

facebook.com/BASE.be

Facebook

BASE_com

Twitter

base_be

Instagram

YouTube

phone_iphone

iOS App

phone_android

Android App

store

Store Locator

place

Liersesteenweg 4, 2800 Mechelen, Belgium

Address

Frequently Asked Questions

What to know before you contact BASE

What is BASE's customer service phone number?

You can reach BASE customer service by phone at 02 60 80 600. Additional numbers: Customer 1999.

Is BASE customer service available 24/7?

Yes. BASE's Customer is available 24/7, on 02 60 80 600.

How do I file a complaint about BASE?

You can file a complaint with BASE through the contact form (https://www.base.be/en/private/contact.html). You can also call 02 60 80 600 and ask for a reference number.

Where is BASE's self-service account?

BASE's self-service account is at https://www.base.be/en/private/my-base.html. It handles the common service actions without waiting on hold.

What is BASE's address?

BASE is located at Liersesteenweg 4, 2800 Mechelen, Belgium. Branch and service-point locator: https://www.base.be/en/private/stores.html.

What is BASE's sales and new-customer phone number?

BASE's sales and new-customer line is 0486 19 1999.

BASE | Latest News

Everything that new with BASE

JBA Fuel Leak Response - Joint Base Andrews Website (.mil)

28-10-2026

Assistant Secretary Says There's 'Exceptional Interest' in the Next Great American Base - U.S. Department of War (.gov)

27-10-2026

NASA Provides Progress Update on Moon Base Rovers - NASA (.gov)

19-10-2026

Suspected plot at U.S.-run air base almost certainly directed by Iran, UK prime minister says - PBS

12-10-2026

Joint Base San Antonio welcomes new commander - Joint Base San Antonio (.mil)

11-10-2026

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More News

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💡 Tip from us

Tip #24 Tip for a better service

Ask for clarification if needed

Never hesitate to request simpler explanations when customer service representatives use technical jargon or complex terminology you don't fully understand. Politely interrupting to say, "Could you please explain that in simpler terms?" ensures you truly comprehend the information being shared and any actions you need to take. Customer service protocols sometimes involve specialized language that representatives use daily, causing them to forget that these terms aren't common knowledge. Seeking clarification demonstrates your commitment to resolving the issue correctly the first time and prevents misunderstandings that could prolong your problem. Remember that quality customer service includes making information accessible to all customers, regardless of their technical expertise or familiarity with industry-specific terminology.

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