Telecom

There is little written customer feedback in the data, so no clear themes of praise or complaint can be drawn. No customer comments were summarised for either company.

The only signal is the ratings. Proximus has a 3 out of 5 from a single vote, which is too weak to conclude anything. BASE has 1.8 out of 5 from 45 votes, a more meaningful sample that points to widespread dissatisfaction among those who rated it.

On current evidence, BASE stands out for the worse, while Proximus cannot be judged fairly until more customers share their experiences.

Proximus dominated the category's news this period, mostly around its third-quarter results. Reports put quarterly revenue at €1.54B with EBITDA down 2%, and the earnings call and presentation were widely covered. One headline asked whether the shares had fallen too far below fair value, while another noted the stock surging on results day.

On the network side, BICS expanded its partnership with Proximus through centralised roaming negotiations. A separate piece highlighted what Proximus sees as a downside of European digital sovereignty, a topic worth watching for consumers who care about where their services are run.

For BASE, the supplied headlines are not about the telecom brand. They concern military bases, NASA moon rovers and gene-editing science, so they say nothing reliable about BASE's service or plans. Customers should not read anything into them.