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中華電信股份有限公司

Taiwan's leading telecommunications service provider

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中華電信股份有限公司 (Chunghwa Telecom) is Taiwan's largest integrated telecommunications services company, providing fixed-line, mobile, broadband, and internet services. It is a former state-owned enterprise that has been partially privatized and is now a publicly traded company.

中華電信股份有限公司 - Wikipedia
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www.cht.com.tw

WebSite

facebook.com/chunghwatelecom

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No.21-3, Sec. 1, Xinyi Rd., Taipei City, Taiwan (R.O.C.)

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💡 Tip from us

Tip #29 Tip for a better service

Express gratitude for good service

When you receive exceptional customer service, taking a moment to express sincere appreciation creates powerful positive reinforcement within organizational cultures. Specifically mentioning helpful actions the representative took, empathy they demonstrated, or extra effort they invested makes your gratitude meaningful and specific. If possible, communicate this appreciation both directly to the representative and to their supervisor or through formal feedback channels. Outstanding customer service often goes unrecognized, yet these positive interactions require skill, emotional intelligence, and dedication from the individuals providing them. Your acknowledgment not only brightens someone's workday but also helps identify and reward service approaches that should be modeled throughout the organization, ultimately improving customer service standards for everyone.