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中華電信股份有限公司

Taiwan's leading telecommunications service provider

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中華電信股份有限公司 (Chunghwa Telecom) is Taiwan's largest integrated telecommunications services company, providing fixed-line, mobile, broadband, and internet services. It is a former state-owned enterprise that has been partially privatized and is now a publicly traded company.

中華電信股份有限公司 - Wikipedia
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Phone Number

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中華電信股份有限公司 Customer Service

中華電信股份有限公司

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chtcsr@cht.com.tw

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0800-080-123
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0800-080-123
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MORE SERVICE CHANNELS:

All the channels you can reach 中華電信股份有限公司

web

www.cht.com.tw

WebSite

facebook.com/chunghwatelecom

Facebook

chunghwatelecom

Instagram

YouTube

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iOS App

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Android App

place

No.21-3, Sec. 1, Xinyi Rd., Taipei City, Taiwan (R.O.C.)

Address

Frequently Asked Questions

What to know before you contact 中華電信股份有限公司

What is 中華電信股份有限公司's customer service phone number?

You can reach 中華電信股份有限公司 customer service by phone at 0800-080-123.

How do I file a complaint about 中華電信股份有限公司?

You can file a complaint with 中華電信股份有限公司 through the contact form (https://www.cht.com.tw/zh-tw/home/cht/service/emailus) & email chtcsr@cht.com.tw. You can also call 0800-080-123 and ask for a reference number.

Where is 中華電信股份有限公司's self-service account?

中華電信股份有限公司's self-service account is at https://www.cht.com.tw/zh-tw/home/cht/member/login. It handles the common service actions without waiting on hold.

How do I email 中華電信股份有限公司?

You can email 中華電信股份有限公司 customer service at chtcsr@cht.com.tw.

What is 中華電信股份有限公司's address?

中華電信股份有限公司 is located at No.21-3, Sec. 1, Xinyi Rd., Taipei City, Taiwan (R.O.C.).

What is 中華電信股份有限公司's sales and new-customer phone number?

中華電信股份有限公司's sales and new-customer line is 0800-080-123.

💡 Tip from us

Tip #29 Tip for a better service

Express gratitude for good service

When you receive exceptional customer service, taking a moment to express sincere appreciation creates powerful positive reinforcement within organizational cultures. Specifically mentioning helpful actions the representative took, empathy they demonstrated, or extra effort they invested makes your gratitude meaningful and specific. If possible, communicate this appreciation both directly to the representative and to their supervisor or through formal feedback channels. Outstanding customer service often goes unrecognized, yet these positive interactions require skill, emotional intelligence, and dedication from the individuals providing them. Your acknowledgment not only brightens someone's workday but also helps identify and reward service approaches that should be modeled throughout the organization, ultimately improving customer service standards for everyone.



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