中華電信股份有限公司
Taiwan's leading telecommunications service provider
More about 中華電信股份有限公司 >>中華電信股份有限公司 (Chunghwa Telecom) is Taiwan's largest integrated telecommunications services company, providing fixed-line, mobile, broadband, and internet services. It is a former state-owned enterprise that has been partially privatized and is now a publicly traded company.
中華電信股份有限公司 - Wikipediafrom SERVUL users votes
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中華電信股份有限公司
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No.21-3, Sec. 1, Xinyi Rd., Taipei City, Taiwan (R.O.C.)
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What to know before you contact 中華電信股份有限公司
What is 中華電信股份有限公司's customer service phone number?
You can reach 中華電信股份有限公司 customer service by phone at 0800-080-123.
How do I file a complaint about 中華電信股份有限公司?
You can file a complaint with 中華電信股份有限公司 through the contact form (https://www.cht.com.tw/zh-tw/home/cht/service/emailus) & email chtcsr@cht.com.tw. You can also call 0800-080-123 and ask for a reference number.
Where is 中華電信股份有限公司's self-service account?
中華電信股份有限公司's self-service account is at https://www.cht.com.tw/zh-tw/home/cht/member/login. It handles the common service actions without waiting on hold.
How do I email 中華電信股份有限公司?
You can email 中華電信股份有限公司 customer service at chtcsr@cht.com.tw.
What is 中華電信股份有限公司's address?
中華電信股份有限公司 is located at No.21-3, Sec. 1, Xinyi Rd., Taipei City, Taiwan (R.O.C.).
What is 中華電信股份有限公司's sales and new-customer phone number?
中華電信股份有限公司's sales and new-customer line is 0800-080-123.
💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.