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中華電信股份有限公司

Taiwan's leading telecommunications service provider

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中華電信股份有限公司 (Chunghwa Telecom) is Taiwan's largest integrated telecommunications services company, providing fixed-line, mobile, broadband, and internet services. It is a former state-owned enterprise that has been partially privatized and is now a publicly traded company.

中華電信股份有限公司 - Wikipedia
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中華電信股份有限公司 Customer Service

中華電信股份有限公司

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chtcsr@cht.com.tw

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All the channels you can reach 中華電信股份有限公司

web

www.cht.com.tw

WebSite

facebook.com/chunghwatelecom

Facebook

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iOS App

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Android App

place

No.21-3, Sec. 1, Xinyi Rd., Taipei City, Taiwan (R.O.C.)

Address

💡 Tip from us

Tip #24 Tip for a better service

Ask for clarification if needed

Never hesitate to request simpler explanations when customer service representatives use technical jargon or complex terminology you don't fully understand. Politely interrupting to say, "Could you please explain that in simpler terms?" ensures you truly comprehend the information being shared and any actions you need to take. Customer service protocols sometimes involve specialized language that representatives use daily, causing them to forget that these terms aren't common knowledge. Seeking clarification demonstrates your commitment to resolving the issue correctly the first time and prevents misunderstandings that could prolong your problem. Remember that quality customer service includes making information accessible to all customers, regardless of their technical expertise or familiarity with industry-specific terminology.