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首都銀行

專業外商銀行 提供全方位金融服務

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首都銀行是菲律賓首都銀行在台灣的分行,成立於1970年,提供企業金融、個人金融和外匯等服務。作為外商銀行,首都銀行致力於為台灣客戶提供專業的金融解決方案和優質的客戶服務。

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首都銀行 Customer Service

首都銀行

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customerservice@metrobank.com.tw

customerservice@metrobank.com.tw
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首都銀行

02-2776-6355

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02-27766355
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www.metrobank.com.tw

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臺北市大安區忠孝東路四段107號2樓及3樓

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💡 Tip from us

Tip #28 Tip for a better service

Provide constructive feedback

Taking time to complete customer service satisfaction surveys with thoughtful, specific feedback contributes to systemic improvements that benefit all consumers. Rather than simply rating your experience, include details about what worked well and concrete suggestions for enhancement. Effective feedback mentions both positive aspects worth reinforcing and areas needing improvement, maintaining a constructive tone throughout. Customer service departments rely heavily on these insights to refine training programs, identify knowledge gaps, and recognize exceptional performance among their teams. By participating in this feedback loop, you not only process your own experience but also help shape better customer service interactions for countless others who will follow in your footsteps.