三信銀行
Trusted local bank serving Taiwanese communities
More about 三信銀行 >>COTA Bank, founded in 1915 as Taichung Credit Union, is a commercial bank headquartered in Taichung, Taiwan. With 30 branches across Taiwan and over 1,100 employees, COTA Bank offers a range of financial services including personal and corporate banking, focusing on providing diversified products and strengthening fintech services to meet customer needs[1][3].
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Phone Numbers
三信銀行 Customer Service
三信銀行
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三信銀行
04-2280-5288
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www.cotabank.com.tw
WebSite
No.32-1, Gongyuan Road, Taichung City 400, Taiwan, R.O.C.[3]
Address
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Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.