全球人壽
Customers Community
Professional life insurance services in Taiwan
More about 全球人壽 >>全球人壽 (TransGlobe Life) is a Taiwanese life insurance company established in 1994, providing professional insurance planning and services to policyholders. The company aims to build a secure and worry-free future through insurance, following its brand philosophy of 'Responsible, Thanks to Love.'
from SERVUL users votes
Customers Community 全球人壽
Share your Service Experience with 全球人壽
💡 Tip from us
Tip #22 Tip for a better service
Take notes during the conversation
Documenting your customer service interactions provides valuable protection and reference material for future needs. Record the representative's name, employee ID if provided, the date and time of your conversation, and detailed notes about what was discussed and promised. These records become particularly important if you need to follow up on unresolved issues or if contradictory information emerges in subsequent customer service interactions. Your notes also help you track the consistency of information across multiple customer service contacts, potentially identifying systemic issues that higher management should address. Having this documentation readily available for future reference saves you from repeating explanations and strengthens your position if disputes arise.