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Virgin Media
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Superfast broadband, TV and phone services

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Virgin Media is a British telecommunications company that provides broadband internet, TV, mobile phone and landline telephone services. It is one of the largest providers of residential broadband and TV services in the UK.

Virgin Media - Wikipedia
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Virgin Media | Latest News

Everything that new with Virgin Media

Virgin Media fined £24m for leaving vulnerable customers 'at risk of harm' - BBC

01-12-2025

How Virgin Media O2 uses data contracts to enable trusted data and scalable AI products - Google Cloud

10-12-2025

Virgin Media gets a huge update with 40 new channels and more than 60,000 new movies and shows – and they're free - T3

04-12-2025

Virgin Media gives its TV customers yet another free channel upgrade - Daily Express

08-12-2025

Why Virgin Media's Direct to Cell Won't Deliver Broadband Anytime Soon - IDTechEx

28-11-2025

Virgin Media O2 pairs with Freshwave to deploy small cells in Guildford, UK - Data Center Dynamics

17-12-2025

Virgin Media fined £23.8m for putting vulnerable customers at risk - The Guardian

01-12-2025

Compensation rights explained as thousands of Virgin Media customers left without internet - LADbible

12-12-2025

Tata wins big as Virgin Media O2 outsources IT — report - TelcoTitans.com

17-12-2025

Virgin Media Connect app: How to download and use - Virgin Media

15-12-2025

How Virgin Media O2 and Hubbub Tackle the UK's E-Waste Issue - Technology Magazine

04-12-2025

Virgin Media offers three months' free TV, Netflix and sport in limited Black Friday offer - Radio Times

29-11-2025

O2 hands out free experiences disguised as festive socks to Priority members - Creative Salon

08-12-2025

Fixing Apple TV Connectivity Issues on Your Virgin Media 360 Box - The Mac Observer

17-12-2025

The Art of Craft: Ben Cronin and Sebastian Caldwell on VFX for Virgin Media O2 ‘Walrus Whizzer’ - Little Black Book | LBBOnline

01-12-2025

💡 Tip from us

Tip #27 Tip for a better service

Follow up in writing

After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.