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Virgin Media
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Superfast broadband, TV and phone services

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Virgin Media is a British telecommunications company that provides broadband internet, TV, mobile phone and landline telephone services. It is one of the largest providers of residential broadband and TV services in the UK.

Virgin Media - Wikipedia
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Virgin Media | Latest News

Everything that new with Virgin Media

Virgin Media O2 owners in talks to buy UK broadband rival Netomnia, sources say - Reuters

03-02-2026

Virgin Media O2 Teams With Affirm on Hardware Sales - PYMNTS.com

07-02-2026

Virgin Media O2 switches on 5G SA in Manchester - RCR Wireless News

13-02-2026

Liberty Global’s acquisition of Virgin Media pits titans against each other - qz.com

05-02-2026

Virgin Media O2 owners to seal £2bn acquisition of UK broadband rival - Financial Times

02-02-2026

FRC Issues New Guidance After Virgin Media Pension Ruling - Law360

23-01-2026

Virgin Media O2 owners seal £2bn Netomnia deal in major UK fibre network consolidation - TechRadar

03-02-2026

O2 customers in UK get new way to spread phone costs with no late fees - Stock Titan

06-02-2026

Virgin Media O2, NEC and Netcracker Headline TM Forum Tokyo Event Focusing on the Next Wave of Telco Innovation - Business Wire

20-01-2026

Virgin Media O2 accelerates automation across mobile network - Computer Weekly

06-02-2026

Virgin Media O2: Harnessing AI for Network Reliability - AI Magazine

16-02-2026

Affirm Partners With Virgin Media O2 To Offer Flexible Financing In UK - Nasdaq

06-02-2026

Virgin Media O2 expands 5G Standalone network to Dorset, UK - DatacenterDynamics

29-01-2026

Virgin Media to become exclusive home of Nations Championship in Ireland - Six Nations Rugby

04-02-2026

Virgin Media O2 owners close in on £2bn Netomnia acquisition - Broadband TV News

03-02-2026

💡 Tip from us

Tip #25 Tip for a better service

Request escalation when appropriate

When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.