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ING

Empowering people to stay ahead in life and business

More about ING >>

ING Belgium is a leading bank and financial services provider, offering retail and wholesale banking services to individuals, businesses, and institutions. As part of the global ING Group, it provides a wide range of products including savings, payments, investments, loans, and mortgages, with a focus on digital innovation and sustainable finance.

ING - Wikipedia
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3.0 (3 Votes)
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Contact us News & Tweets
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My Account

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Email

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Contact Us Form

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Phone Number

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Store Locator

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Join ING

ING Customer Service

ING

My Account

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Self service in your account

My Account
Email

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Get an email response

info@ing.be

info@ing.be
Contact Us Form

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Direct contact

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Phone Number

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Fastest way to fix your issue

+32 2 464 60 04
Store Locator

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When you have the time..

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Usually the fastest way to get an answer

+32 2 464 60 04
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MORE SERVICE CHANNELS:

All the channels you can reach ING

web

www.ing.be

WebSite

facebook.com/ing.be

Facebook

INGBelgium

Twitter

ingbelgium

Instagram

YouTube

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iOS App

phone_android

Android App

store

Store Locator

place

Avenue Marnix 24, B-1000 Brussels, Belgium

Address

Frequently Asked Questions

What to know before you contact ING

What is ING's customer service phone number?

You can reach ING customer service by phone at 02 464 60 04.

How do I file a complaint about ING?

You can file a complaint with ING through the contact form (https://www.ing.be/en/individuals/services/contact-us) & email info@ing.be. You can also call 02 464 60 04 and ask for a reference number.

Where is ING's self-service account?

ING's self-service account is at https://www.ing.be/en/individuals/services/homebank. It handles the common service actions without waiting on hold.

How do I email ING?

You can email ING customer service at info@ing.be.

What is ING's address?

ING is located at Avenue Marnix 24, B-1000 Brussels, Belgium. Branch and service-point locator: https://www.ing.be/en/retail/daily-banking/branches-atms.

What is ING's sales and new-customer phone number?

ING's sales and new-customer line is +32 2 464 60 04.

ING | Latest News

Everything that new with ING

Pension PGGM Agrees to Back SRT Tied to €5 Billion of ING Loans - Bloomberg.com

13-10-2026

Former Taiwan President Tsai tells US audience of 'sustained' Chinese pressure - Reuters

08-10-2026

ING Groep (ENXTAM:INGA) Heads Into CEO Conference With Valuation Looking About Right - Yahoo Finance

25-09-2026

More than a branch - ING.com

08-10-2026

e.l.f. Cosmetics Conjures Up “The e.l.f.ing Magical Sisters” a Spooky Season Campaign Highlighting Soft Glam Cream Blush & Bronzer Sticks - e.l.f. Beauty

30-09-2026

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💡 Tip from us

Tip #22 Tip for a better service

Take notes during the conversation

Documenting your customer service interactions provides valuable protection and reference material for future needs. Record the representative's name, employee ID if provided, the date and time of your conversation, and detailed notes about what was discussed and promised. These records become particularly important if you need to follow up on unresolved issues or if contradictory information emerges in subsequent customer service interactions. Your notes also help you track the consistency of information across multiple customer service contacts, potentially identifying systemic issues that higher management should address. Having this documentation readily available for future reference saves you from repeating explanations and strengthens your position if disputes arise.

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