KBC
Integrated bank-insurance for retail and business clients
More about KBC >>KBC Group is a Belgian universal multi-channel bank-insurer, focusing on private clients and small and medium-sized enterprises in Belgium, Czech Republic, Slovakia, Hungary, Bulgaria, and Ireland. It offers integrated banking, insurance, and asset management services through various channels including branches and electronic platforms.
KBC - Wikipediafrom SERVUL users votes
KBC Customer Service:
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Phone Number
+32 78 152 154
Fastest way to fix your issue
Store Locator
When you have the time..
complaints@kbc.be
Get an email response
Contact Us Form
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Facebook Messenger
Direct contact
My Account
Self service in your account
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+32 78 152 153
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MORE SERVICE CHANNELS:
All the channels you can reach KBC
www.kbc.be
WebSite
facebook.com/KBCGroup
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YouTube
iOS App
Android App
Store Locator
KBC Group NV, Havenlaan 2, 1080 Brussels, Belgium
Address
03 283 29 50
Fax
Frequently Asked Questions
What to know before you contact KBC
What is KBC's customer service phone number?
You can reach KBC customer service by phone at 078 152 154.
How do I file a complaint about KBC?
You can file a complaint with KBC through the contact form (https://www.kbc.be/retail/en/contact/form.html) & email complaints@kbc.be. You can also call 078 152 154 and ask for a reference number.
Where is KBC's self-service account?
KBC's self-service account is at https://www.kbc.be/retail/en/online-banking.html. It handles the common service actions without waiting on hold.
How do I email KBC?
You can email KBC customer service at complaints@kbc.be.
What is KBC's address?
KBC is located at KBC Group NV, Havenlaan 2, 1080 Brussels, Belgium. Branch and service-point locator: https://www.kbc.be/retail/en/contact/branch-atm-finder.html. Fax: 03 283 29 50.
What is KBC's sales and new-customer phone number?
KBC's sales and new-customer line is +32 78 152 153.
KBC | Latest News
Everything that new with KBC
KBC Group: KBC’s capital remains well above the minimum capital requirements - Yahoo Finance
27-10-2026
KBC announces launch of Flaretot® - Hydrocarbon Engineering
21-10-2026
KBC, a Yokogawa company, releases Petro-SIM 7.7 with AI and machine learning modeling - BIC Magazine
02-11-2026
Amitabh Bachchan in tears as KBC contestant reveals he lost his kidneys, dad saved him - The Indian Express
21-10-2026
KBC 18 Diwali Special: Ramayana Stars Ranbir Kapoor, Sai Pallavi And Ravi Dubey To Join Amitabh Bachchan - NDTV
24-10-2026
More News
💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.
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