SIBELGA
Brussels' energy distribution network operator
More about SIBELGA >>Sibelga is the sole distribution network operator for electricity and natural gas in the 19 municipalities of the Brussels-Capital Region in Belgium. The company manages and maintains the energy infrastructure, provides metering services, and supports the region's transition to sustainable energy solutions.
from SERVUL users votes
SIBELGA Customer Service:
Choose the best way to contact SIBELGA
Phone Number
02 549 41 00
Fastest way to fix your issue
clients@sibelga.be
Get an email response
Contact Us Form
Write down your issue
Facebook Messenger
Direct contact
My Account
Self service in your account
Join SIBELGA
02 549 41 00
Called SIBELGA?
Rate your service
MORE SERVICE CHANNELS:
All the channels you can reach SIBELGA
www.sibelga.be
WebSite
facebook.com/Sibelga
sibelga
PB1340, 1000 Bruxelles Brouckère, Belgium
Address
Frequently Asked Questions
What to know before you contact SIBELGA
What is SIBELGA's customer service phone number?
You can reach SIBELGA customer service by phone at 02 274 40 66. Additional numbers: customer 02 549 41 00.
Is SIBELGA customer service available 24/7?
Yes. SIBELGA's Power is available 24/7, on 02 274 40 66.
How do I file a complaint about SIBELGA?
You can file a complaint with SIBELGA through the contact form (https://www.sibelga.be/en/contact) & email clients@sibelga.be. You can also call 02 274 40 66 and ask for a reference number.
Where is SIBELGA's self-service account?
SIBELGA's self-service account is at https://www.sibelga.be/en/my-sibelga. It handles the common service actions without waiting on hold.
How do I email SIBELGA?
You can email SIBELGA customer service at clients@sibelga.be.
What is SIBELGA's address?
SIBELGA is located at PB1340, 1000 Bruxelles Brouckère, Belgium.
What is SIBELGA's sales and new-customer phone number?
SIBELGA's sales and new-customer line is 02 549 41 00.
SIBELGA | Latest News
Everything that new with SIBELGA
Five in hospital after carbon monoxide poisoning in Brussels - The Brussels Times
26-10-2026
Brussels' Kanal Museum site reopened following reports of gas leak - The Brussels Times
26-10-2026
More News
💡 Tip from us
Tip #28 Tip for a better service
Provide constructive feedback
Taking time to complete customer service satisfaction surveys with thoughtful, specific feedback contributes to systemic improvements that benefit all consumers. Rather than simply rating your experience, include details about what worked well and concrete suggestions for enhancement. Effective feedback mentions both positive aspects worth reinforcing and areas needing improvement, maintaining a constructive tone throughout. Customer service departments rely heavily on these insights to refine training programs, identify knowledge gaps, and recognize exceptional performance among their teams. By participating in this feedback loop, you not only process your own experience but also help shape better customer service interactions for countless others who will follow in your footsteps.
More In Category
Luminus
3.0 (3 voters)
Electrabel
3.0 (3 voters)