SIBELGA
Brussels' energy distribution network operator
More about SIBELGA >>Sibelga is the sole distribution network operator for electricity and natural gas in the 19 municipalities of the Brussels-Capital Region in Belgium. The company manages and maintains the energy infrastructure, provides metering services, and supports the region's transition to sustainable energy solutions.
from SERVUL users votes
My Account
Contact Us Form
Facebook Messenger
Phone Number
Join SIBELGA
SIBELGA Customer Service
SIBELGA
Self service in your account
Get an email response
clients@sibelga.be
Write down your issue
Direct contact
Fastest way to fix your issue
Usually the fastest way to get an answer
Called SIBELGA?
Rate your service
MORE SERVICE CHANNELS:
All the channels you can reach SIBELGA
www.sibelga.be
WebSite
facebook.com/Sibelga
sibelga
PB1340, 1000 Bruxelles Brouckère, Belgium
Address
SIBELGA | Latest News
Everything that new with SIBELGA
Invisible and deadly: Brussels residents warned of cold weather carbon monoxide risk - The Brussels Times
24-10-2025
Storm Benjamin’s aftermath in Brussels - The Brussels Times
24-10-2025
More News
💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.