合作金庫
Trusted financial partner for Taiwanese businesses and individuals
More about 合作金庫 >>Taiwan Cooperative Bank (TCB) is one of the largest banks in Taiwan, providing a wide range of financial services including deposits, loans, foreign exchange, and wealth management. Founded in 1946, it has the most extensive branch network among Taiwanese banks and is known for its strong presence in cooperative financing and support for small and medium enterprises.
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No. 225, Section 2, Chang'an East Road, Songshan District, Taipei City 105404, Taiwan
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💡 Tip from us
Tip #24 Tip for a better service
Ask for clarification if needed
Never hesitate to request simpler explanations when customer service representatives use technical jargon or complex terminology you don't fully understand. Politely interrupting to say, "Could you please explain that in simpler terms?" ensures you truly comprehend the information being shared and any actions you need to take. Customer service protocols sometimes involve specialized language that representatives use daily, causing them to forget that these terms aren't common knowledge. Seeking clarification demonstrates your commitment to resolving the issue correctly the first time and prevents misunderstandings that could prolong your problem. Remember that quality customer service includes making information accessible to all customers, regardless of their technical expertise or familiarity with industry-specific terminology.