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Earth's most customer-centric company

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Amazon.com is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos in 1994, it has grown to become one of the world's most valuable companies, offering a vast array of products and services to customers globally.

Amazon - Wikipedia
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Amazon | Latest News

Everything that new with Amazon

Amazon to display tariff costs for consumers - Punchbowl News

29-04-2025

Amazon makes it easier for developers and tech enthusiasts to explore Amazon Nova, its advanced Gen AI models - About Amazon

31-03-2025

Accelerate operational analytics with Amazon Q Developer in Amazon OpenSearch Service - Amazon Web Services (AWS)

31-03-2025

Amazon Said to Make a Bid to Buy TikTok in the U.S. - The New York Times

02-04-2025

A ‘p*ssed’ Trump called Jeff Bezos after learning Amazon considered breaking out a tariff charge - CNN

30-04-2025

Prime Gaming April Content Update: Mafia III: Definitive Edition, Gravity Circuit, Minecraft Legends and More - primegaming.blog

03-04-2025

Exclusive: Some Amazon sellers are pulling out of Prime Day amid Trump tariffs - Reuters

28-04-2025

Victory for Amazon Teamsters in California - International Brotherhood of Teamsters

22-04-2025

Amazon’s new 'Buy for Me' feature helps customers find and buy products from other brands’ sites - About Amazon

03-04-2025

Introducing Amazon Nova Sonic: Human-like voice conversations for generative AI applications - Amazon Web Services (AWS)

08-04-2025

Dive back into Kindle book series with the new 'Recaps' feature now available in the US - About Amazon

02-04-2025

Speaking Your Language: Expanded language support in Amazon Q Developer | Amazon Web Services - Amazon Web Services (AWS)

09-04-2025

Amazon’s Prime Day event is back this July - About Amazon

29-04-2025

Amazon Nova Reel 1.1: Featuring up to 2-minutes multi-shot videos | Amazon Web Services - Amazon Web Services (AWS)

07-04-2025

Here’s what to expect from Project Kuiper’s first full-scale satellite launch - About Amazon

02-04-2025

💡 Tip from us

Tip #27 Tip for a better service

Follow up in writing

After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.