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Earth's most customer-centric company

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Amazon.com is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos in 1994, it has grown to become one of the world's most valuable companies, offering a vast array of products and services to customers globally.

Amazon - Wikipedia
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Amazon | Latest News

Everything that new with Amazon

OpenAI's open weight models now available on AWS - About Amazon

06-08-2025

Amazon Recalls Amazon Basics Premium Foam Eurotop Mattresses Due to Fire Hazard; Violates Federal Standard for Mattress Flammability; Sold on Amazon - U.S. Consumer Product Safety Commission (.gov)

31-07-2025

Amazon Devices & Services Achieves Major Step Toward Zero-Touch Manufacturing With NVIDIA AI and Digital Twins - NVIDIA Blog

11-08-2025

Amazon DocumentDB Serverless is now available - Amazon Web Services

31-07-2025

Amazon.com Announces Second Quarter Results - Business Wire

31-07-2025

Amazon stock slides 8% after AWS results raise questions about company's AI plans - Yahoo Finance

01-08-2025

The Amazon Rainforest Approaches a Point of No Return - Yale E360

12-08-2025

The $1T Opportunity to Build the Next Amazon in Retail - Sequoia Capital

14-08-2025

Amazon Updates Code to Keep Out Google AI Shopping Tools - PYMNTS.com

30-07-2025

Amazon MGM Studios announces Steven Knight as the screenwriter for the next James Bond movie - About Amazon

31-07-2025

Introducing Amazon Elastic VMware Service for running VMware Cloud Foundation on AWS - Amazon Web Services

05-08-2025

Introducing Amazon Application Recovery Controller Region switch: A multi-Region application recovery service - Amazon Web Services

01-08-2025

Order groceries using Prime and now get Same-Day Delivery in over 1,000 U.S. cities - About Amazon

13-08-2025

AI judging AI: Scaling unstructured text analysis with Amazon Nova | Amazon Web Services - Amazon Web Services

04-08-2025

Transform your data to Amazon S3 Tables with Amazon Athena - Amazon Web Services

15-08-2025

💡 Tip from us

Tip #22 Tip for a better service

Take notes during the conversation

Documenting your customer service interactions provides valuable protection and reference material for future needs. Record the representative's name, employee ID if provided, the date and time of your conversation, and detailed notes about what was discussed and promised. These records become particularly important if you need to follow up on unresolved issues or if contradictory information emerges in subsequent customer service interactions. Your notes also help you track the consistency of information across multiple customer service contacts, potentially identifying systemic issues that higher management should address. Having this documentation readily available for future reference saves you from repeating explanations and strengthens your position if disputes arise.