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Amazon
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Earth's most customer-centric company

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Amazon.com is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos in 1994, it has grown to become one of the world's most valuable companies, offering a vast array of products and services to customers globally.

Amazon - Wikipedia
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Amazon | Latest News

Everything that new with Amazon

Prime Video begins an AI dubbing pilot program on licensed movies and series - About Amazon

05-03-2025

Introducing the next generation of Amazon Connect: AI-powered interactions that strengthen customer relationships and improve business outcomes - AWS Blog

18-03-2025

I Worked With Jeff Bezos at Amazon in the Early Years: My Review - Business Insider

07-03-2025

Amazon | E-commerce, Amazon Web Services, History, & Facts - Britannica

21-03-2025

Amazon Spring Deal Days 2025 is coming March 25-31 - Amazon EU

18-03-2025

‘House Of David’ Just Knocked Down Amazon Prime Video’s Best Show - Forbes

10-03-2025

Adobe Announces New Offerings with AWS and Amazon Ads for Marketers and Creatives to Deliver Impactful Customer Experiences at Scale - Adobe

18-03-2025

Amazon Web Services announces a new quantum computing chip - About Amazon

27-02-2025

AWS Chatbot is now named Amazon Q Developer | Amazon Web Services - AWS Blog

26-02-2025

Introducing Alexa+, the next generation of Alexa - About Amazon

26-02-2025

Collaborate and build faster with Amazon SageMaker Unified Studio, now generally available - AWS Blog

13-03-2025

Amazon Big Spring Sale 2025 is coming March 25-31—here are your top FAQs answered - About Amazon

18-03-2025

6 new visual search features that help you quickly find what you’re looking for on Amazon - About Amazon

03-03-2025

Amazon launches Amazon.ie in Ireland - About Amazon

18-03-2025

Amazon One rolls out at NYU Langone Health facilities to improve check-in for millions of patients - About Amazon

03-03-2025

💡 Tip from us

Tip #22 Tip for a better service

Take notes during the conversation

Documenting your customer service interactions provides valuable protection and reference material for future needs. Record the representative's name, employee ID if provided, the date and time of your conversation, and detailed notes about what was discussed and promised. These records become particularly important if you need to follow up on unresolved issues or if contradictory information emerges in subsequent customer service interactions. Your notes also help you track the consistency of information across multiple customer service contacts, potentially identifying systemic issues that higher management should address. Having this documentation readily available for future reference saves you from repeating explanations and strengthens your position if disputes arise.