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Amazon
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Earth's most customer-centric company

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Amazon.com is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos in 1994, it has grown to become one of the world's most valuable companies, offering a vast array of products and services to customers globally.

Amazon - Wikipedia
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Amazon | Latest News

Everything that new with Amazon

Amazon is creating 250,000 jobs in the US this holiday season, including in rural areas across the country - about Amazon

13-10-2025

Amazon Plans to Replace More Than Half a Million Jobs With Robots - The New York Times

21-10-2025

Announcing Amazon Quick Suite: your agentic teammate for answering questions and taking action - Amazon Web Services

09-10-2025

Amazon and Carnegie Mellon University Launch Strategic AI Innovation Hub - Carnegie Mellon University

15-10-2025

Amazon’s delivery glasses: The newest innovation designed to enhance the delivery experience - about Amazon

22-10-2025

Amazon announces new Fire TV lineup with Alexa+ to get you to what you want to watch, fast - about Amazon

30-09-2025

How Amazon is helping to build one of the first modular nuclear reactor facilities in the United States - about Amazon

16-10-2025

Amazon Pharmacy introduces in-office kiosks to help patients get medications immediately after appointments - about Amazon

08-10-2025

Amazon unveils the next generation of AI-powered Echo devices, purpose-built for Alexa+ - about Amazon

30-09-2025

Statement from Amazon on FTC agreement - about Amazon

25-09-2025

Meet Amazon Quick Suite: The agentic AI application reshaping how work gets done - about Amazon

08-10-2025

Amazon's newest AI and robotics systems are empowering employees and speeding up delivery - about Amazon

22-10-2025

Introducing Blue Jay and Project Eluna, Amazon’s latest robotics and AI technology for its operations - about Amazon

22-10-2025

Amazon Now delivers essentials across UAE in just 15 minutes - about Amazon

21-10-2025

Amazon invests $1.9B in the Delivery Service Partner program, launching safety initiatives and AI-powered tools - about Amazon

29-09-2025

💡 Tip from us

Tip #26 Tip for a better service

Use multiple communication channels

Exploring different customer service channels can significantly improve your chances of resolution, as each platform offers unique advantages. Phone support provides immediate human connection and real-time problem solving, while email creates a documented exchange and gives representatives time to research complex issues thoroughly. Social media customer service often receives priority attention due to its public nature, and chat support combines the convenience of written communication with near-instant responses. If your initial customer service contact through one channel proves unsuccessful, switching to another might connect you with representatives who have different training, authority levels, or problem-solving approaches. Some companies even maintain specialized customer service teams for different communication channels, each with varying resources and resolution capabilities.