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Earth's most customer-centric company
More about Amazon >>Amazon.com is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos in 1994, it has grown to become one of the world's most valuable companies, offering a vast array of products and services to customers globally.
Amazon - Wikipediafrom SERVUL users votes
Amazon | Latest News
Everything that new with Amazon
Amazon is creating 250,000 jobs in the US this holiday season, including in rural areas across the country - about Amazon
13-10-2025
Amazon Plans to Replace More Than Half a Million Jobs With Robots - The New York Times
21-10-2025
Announcing Amazon Quick Suite: your agentic teammate for answering questions and taking action - Amazon Web Services
09-10-2025
Amazon and Carnegie Mellon University Launch Strategic AI Innovation Hub - Carnegie Mellon University
15-10-2025
Amazon’s delivery glasses: The newest innovation designed to enhance the delivery experience - about Amazon
22-10-2025
Amazon announces new Fire TV lineup with Alexa+ to get you to what you want to watch, fast - about Amazon
30-09-2025
How Amazon is helping to build one of the first modular nuclear reactor facilities in the United States - about Amazon
16-10-2025
Amazon Pharmacy introduces in-office kiosks to help patients get medications immediately after appointments - about Amazon
08-10-2025
Amazon unveils the next generation of AI-powered Echo devices, purpose-built for Alexa+ - about Amazon
30-09-2025
Statement from Amazon on FTC agreement - about Amazon
25-09-2025
Meet Amazon Quick Suite: The agentic AI application reshaping how work gets done - about Amazon
08-10-2025
Amazon's newest AI and robotics systems are empowering employees and speeding up delivery - about Amazon
22-10-2025
Introducing Blue Jay and Project Eluna, Amazon’s latest robotics and AI technology for its operations - about Amazon
22-10-2025
Amazon Now delivers essentials across UAE in just 15 minutes - about Amazon
21-10-2025
Amazon invests $1.9B in the Delivery Service Partner program, launching safety initiatives and AI-powered tools - about Amazon
29-09-2025
💡 Tip from us
Tip #26 Tip for a better service
Use multiple communication channels
Exploring different customer service channels can significantly improve your chances of resolution, as each platform offers unique advantages. Phone support provides immediate human connection and real-time problem solving, while email creates a documented exchange and gives representatives time to research complex issues thoroughly. Social media customer service often receives priority attention due to its public nature, and chat support combines the convenience of written communication with near-instant responses. If your initial customer service contact through one channel proves unsuccessful, switching to another might connect you with representatives who have different training, authority levels, or problem-solving approaches. Some companies even maintain specialized customer service teams for different communication channels, each with varying resources and resolution capabilities.