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American Express

Global payments company offering financial services

More about American Express >>

American Express is a globally integrated payments company that provides customers with access to products, insights and experiences that enrich lives and build business success. Founded in 1850, it offers credit cards, charge cards, and other payment and financial services to individuals, small businesses, and corporations worldwide.

American Express - Wikipedia
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3.2 (23 Votes)
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American Express Customer Service

American Express

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Gift Card

877-297-4438

8 am to midnight ET, 7 days

phone

Apply By Phone

800-243-3888

24/7

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Customer Service

800-528-4800

24/7

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Usually the fastest way to get an answer

1-800-528-4800
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MORE SERVICE CHANNELS:

All the channels you can reach American Express

web

www.americanexpress.com

WebSite

facebook.com/AmericanExpressUS

Facebook

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Twitter

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Instagram

YouTube

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iOS App

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Android App

place

American Express Company, 200 Vesey Street, New York, NY 10285

Address

Frequently Asked Questions

What to know before you contact American Express

What is American Express's customer service phone number?

You can reach American Express customer service by phone at 877-297-4438. Additional numbers: Apply By Phone 800-243-3888, Customer Service 800-528-4800.

Is American Express customer service available 24/7?

Yes. American Express's Apply By Phone is available 24/7, on 800-243-3888.

How do I file a complaint about American Express?

You can file a complaint with American Express through the contact form (https://www.americanexpress.com/en-us/support/contacts/). You can also call 877-297-4438 and ask for a reference number.

Where is American Express's self-service account?

American Express's self-service account is at https://www.americanexpress.com/en-us/account/login. It handles the common service actions without waiting on hold.

What is American Express's address?

American Express is located at American Express Company, 200 Vesey Street, New York, NY 10285.

What is American Express's sales and new-customer phone number?

American Express's sales and new-customer line is 1-800-528-4800.

American Express | News Summary

✨ With a little help from Artificial Intelligence

American Express seems to be on a roll lately, expanding its services and reaching new markets. Their recent acquisition spree, particularly the purchase of expense management software company Center, highlights their focus on bolstering offerings for small businesses. This move makes sense, as small businesses are the backbone of the economy and often struggle with managing expenses efficiently. By integrating Center's technology, Amex aims to streamline this process, offering a valuable tool for its small business clientele.

Beyond acquisitions, Amex is also making strategic moves to enhance its existing offerings. They've recently revamped their Platinum card, removing some benefits while adding others, likely in an effort to stay competitive in the premium travel rewards market. This constant evolution shows Amex is listening to customer feedback and adapting to changing needs.

Amex is also looking eastward, expanding its reach in China by joining Alipay's digital payment system. This partnership opens up a vast new market for Amex, allowing them to tap into the booming Chinese consumer base. Their efforts to make international travel smoother for their cardholders are commendable, especially with the recent news of their partnership with Alipay facilitating seamless payments for travelers in China.

However, Amex isn't just focused on growth and expansion. They're also demonstrating their commitment to customer satisfaction by increasing their dividend payouts. This move rewards loyal customers and shows Amex's confidence in its financial stability.

Overall, American Express appears to be a company on the move, constantly innovating and adapting to the ever-changing landscape of the financial industry. Their focus on customer needs, coupled with their strategic acquisitions and partnerships, positions them well for continued success in the years to come.


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