Verizon
Latest News
Building the networks that move the world forward
More about Verizon >>Verizon Communications Inc. is a leading American telecommunications company that offers wireless services, internet, and television to consumers and businesses, known for its expansive network and innovative solutions.
Verizon - Wikipediafrom SERVUL users votes
Verizon | Latest News
Everything that new with Verizon
Verizon, America’s Most Reliable 5G Network, Launches Industry-Leading, AI Powered Customer Experience Innovations - Verizon
24-06-2025
Verizon phone outage affecting Albemarle County government, police - VPM
24-06-2025
Cantwell demands answers from AT&T, Verizon over Chinese Salt Typhoon breach - Industrial Cyber
16-06-2025
T-Mobile Vs Verizon: Which Major Phone Carrier Is the Best? - Business Insider
26-06-2025
Verizon wants to take over Frontier. Here’s what’s at stake for West Virginians - Mountain State Spotlight
14-06-2025
Verizon’s generous offer for customers isn't going as planned - TheStreet
01-07-2025
Verizon's Project 624 is all about better customer experience - Fierce Network
24-06-2025
Verizon's Project 624 Is an AI-Powered Customer Service Initiative - CNET
24-06-2025
Hackers claim to be selling 61 million Verizon records online, but it might not be what it seems - TechRadar
27-06-2025
Verizon wins private 5G contract for UK's Thames Freeport - Reuters
25-06-2025
Verizon will give you almost any phone for free with just one trade-in required - here's how - ZDNET
05-06-2025
Verizon Announcing AI-Powered 'Customer Experience Transformation' - Newsweek
24-06-2025
61 million Verizon records reportedly for sale — including date of birth, tax ID and phone numbers - Tom's Guide
01-07-2025
Verizon Frontline expands first responder network slice nationwide - Data Center Dynamics
13-06-2025
New “Verizon Frontline Verified” partner - Semtech - Verizon
25-06-2025
💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.