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Verizon
Latest News

Building the networks that move the world forward

More about Verizon >>

Verizon Communications Inc. is a leading American telecommunications company that offers wireless services, internet, and television to consumers and businesses, known for its expansive network and innovative solutions.

Verizon - Wikipedia
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Verizon | Latest News

Everything that new with Verizon

Verizon customers are the first in the US to enjoy satellite texting to any device with select Android smartphones - Verizon

19-03-2025

Verizon's 'unusual' quarter warning rattles US telecom shares - Yahoo Finance

11-03-2025

Verizon Stock Falls On Expectations For 'Soft' Wireless Additions In March Quarter - Investor's Business Daily

11-03-2025

Spain's Santander eyes US expansion through Verizon partnership - Reuters

18-03-2025

Santander Pitches Savings Plan to Verizon Customers - PYMNTS.com

19-03-2025

Verizon customers urged to use alternative number for emergencies - The Owensboro Times

16-03-2025

Verizon Stock Slumps After Warning of Soft Subscriber Growth - Investopedia

11-03-2025

Verizon raises red flag about concerning customer behavior - TheStreet

11-03-2025

Verizon and Charter could face a wireless struggle in 2025 - Light Reading

11-03-2025

Carr Probing Verizon Over Diversity Initiatives - BroadbandBreakfast.com

27-02-2025

Apple CEO Cook acknowledges DEI changes may come; Verizon tries to pick off AT&T employees after RTO mandate - Ragan Communications

28-02-2025

Turn Verizon bills into rewards with the Verizon Visa Card - The Points Guy

11-03-2025

Verizon announces new savings & VIP benefits for customers who bring together Mobile & Home - Verizon

27-02-2025

Verizon's 'unusual' quarter warning rattles US telecom shares - Reuters

11-03-2025

Why Verizon (VZ) Shares Are Falling Today - Yahoo Finance

11-03-2025

💡 Tip from us

Tip #27 Tip for a better service

Follow up in writing

After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.