Bank Of America
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More about Bank Of America >>Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 68 million consumer and small business clients with approximately 3,900 retail financial centers, approximately 16,000 ATMs and award-winning digital banking.
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Bank Of America | Latest News
Everything that new with Bank Of America
Paycheck to paycheck: Slowing but growing - Bank of America Institute
10-11-2025
David Beckham signs sports partnership deal with Bank of America - Reuters
19-11-2025
Blog: Bank of America is doubling down on American workers – from veterans to community college hires - thebusinessjournal.com
06-11-2025
‘Slow down, hyperscalers’: For the first time in 20 years, investors say companies are overinvesting, Bank of America says - CNBC
19-11-2025
Bank of America Delivers Its Pitch to Investors—and Wall Street Shrugs - The Wall Street Journal
05-11-2025
Bank of America Down for Thousands Friday, Downdetector Reports - GV Wire
07-11-2025
Bank of America CEO Says AI Is Transforming How Banks Work - PYMNTS.com
05-11-2025
Harness Honored by Bank of America at 2025 Technology Innovation Summit - PR Newswire
07-11-2025
BofA’s Moynihan pledges growth, ‘no excuses’ - Banking Dive
05-11-2025
Bank of America readies biggest investor pitch since 2011 as stock trails rivals - Yahoo Finance
04-11-2025
What we learned at Bank of America’s first Investor’s Day in 15 years - Charlotte Observer
07-11-2025
Bank of America runs 270 AI models across operations - CIO Dive
10-11-2025
At Bank of America’s Investor Day, M&A Hints, Would-Be CEOs, and AI Pitches - Barron's
06-11-2025
Consumer Checkpoint: Holiday prep or schlep? - Bank of America Institute
12-11-2025
BofA raises return target as CEO's new plan aims to catch up with rivals - Reuters
05-11-2025
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Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.