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Electrabel
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Leading energy provider in Belgium

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Electrabel is Belgium's leading energy company, providing electricity, natural gas and energy services. As part of the ENGIE Group, it focuses on low-carbon power generation, including nuclear, renewable and natural gas sources, serving millions of residential and business customers across Belgium.

Electrabel - Wikipedia
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Electrabel | Latest News

Everything that new with Electrabel

Belgian nuclear power reactor outages - TradingView

17-04-2025

Tractebel begins Doel 3 cleanup - Nuclear Engineering International

01-05-2025

💡 Tip from us

Tip #22 Tip for a better service

Take notes during the conversation

Documenting your customer service interactions provides valuable protection and reference material for future needs. Record the representative's name, employee ID if provided, the date and time of your conversation, and detailed notes about what was discussed and promised. These records become particularly important if you need to follow up on unresolved issues or if contradictory information emerges in subsequent customer service interactions. Your notes also help you track the consistency of information across multiple customer service contacts, potentially identifying systemic issues that higher management should address. Having this documentation readily available for future reference saves you from repeating explanations and strengthens your position if disputes arise.