Proximus
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Leading Belgian telecom and ICT services provider
More about Proximus >>Proximus is the largest telecommunications company in Belgium, providing a wide range of fixed and mobile telephony, internet, and digital television services to residential and business customers. As part of the Proximus Group, it operates both domestically and internationally, offering innovative digital solutions and connectivity services.
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Proximus | Latest News
Everything that new with Proximus
Proximus Global Names Veteran Telecom Executive Seckin Arikan as CEO - The Fast Mode
17-09-2025
Claro CENAM partners with Proximus Global to strengthen LATAM A2P messaging security - Developing Telecoms
09-09-2025
What’s up with… Proximus Global, Verizon, Vantage Data Centers - telecomtv.com
17-09-2025
PROXIMUS Launches ‘Hide & Seek’: A Digital Game Challenging Teens to Disconnect - Marketing Communication News
09-09-2025
Expanded Entertainment Web Apps - Trend Hunter
10-09-2025
DAZN and Proximus in Pro League talks - Broadband TV News
17-09-2025
Arikan named new CEO of Proximus Global - Mobile World Live
17-09-2025
Proximus PLC's (EBR:PROX) largest shareholders are sovereign wealth funds with 56% ownership, individual investors own 31% - simplywall.st
21-08-2025
Proximus : releases two new features to facilitate the switch to eSIM - MarketScreener
12-09-2025
Proximus challenges youth to spend afternoon offline - The Brussels Times
03-09-2025
Firsty and Proximus Global team up on affordable roaming across borders - Travolution
26-08-2025
Proximus and Gezinsbond (Family Association) challenge young people to consciously stay offline for one afternoon - Proximus Group
03-09-2025
Proximus Global hires Vonage COO Arikan as new CEO - Telecompaper
17-09-2025
Proximus Responds to Rising Mobile Data Demand with Automatic Plan Upgrades - The Fast Mode
16-09-2025
Proximus launches enhanced web platform with 3SS’ 3Ready - Broadband TV News
08-09-2025
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Tip #23 Tip for a better service
Clearly explain your desired outcome
When communicating with customer service, articulating your specific desired resolution rather than just describing your problem helps representatives work more effectively toward your goal. Instead of simply explaining what went wrong, state precisely what would make the situation right from your perspective—whether that's a refund, replacement, policy exception, or other accommodation. This clarity helps customer service representatives evaluate available options that might satisfy your needs while working within their company guidelines. Customer service teams often have multiple resolution paths available, and knowing your preferred outcome helps them advocate for you more effectively within their systems, potentially saving time and preventing misunderstandings about what constitutes a satisfactory resolution.