華泰銀行
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穩健經營的台灣商業銀行
More about 華泰銀行 >>華泰銀行是台灣的商業銀行，前身為台北第二信用合作社，於1988年改制為商業銀行。提供存款、貸款、信託、外匯、國際金融和財富管理等服務，全台共有34家分行。
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Take notes during the conversation
Documenting your customer service interactions provides valuable protection and reference material for future needs. Record the representative's name, employee ID if provided, the date and time of your conversation, and detailed notes about what was discussed and promised. These records become particularly important if you need to follow up on unresolved issues or if contradictory information emerges in subsequent customer service interactions. Your notes also help you track the consistency of information across multiple customer service contacts, potentially identifying systemic issues that higher management should address. Having this documentation readily available for future reference saves you from repeating explanations and strengthens your position if disputes arise.