兆豐銀行
Customers Community
全方位金融服務的領先銀行
More about 兆豐銀行 >>兆豐銀行是台灣的主要商業銀行之一，提供全面的金融服務，包括商業銀行、企業金融、國際金融、信託、消費金融、財富管理和投資等業務。作為台灣最早的國際銀行之一，兆豐銀行以其外匯業務聞名，在進出口業務方面在國內銀行中排名第一。
兆豐銀行 - Wikipediafrom SERVUL users votes
Customers Community 兆豐銀行
Share your Service Experience with 兆豐銀行
💡 Tip from us
Tip #27 Tip for a better service
Follow up in writing
After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.