NMBS
Belgium's national railway connecting cities and people
More about NMBS >>NMBS/SNCB is the national railway company of Belgium, providing passenger rail services throughout the country and to international destinations. It operates trains, manages stations, and maintains rail infrastructure to connect Belgian cities and towns.
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NMBS Marketing & Sales, Customer Service, B-MS.14, Avenue de la Porte de Hal 40, 1060 Brussels, Belgium
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NMBS | Latest News
Everything that new with NMBS
'Lawless zones': Train staff raise alarm as SNCB records six assaults a day - The Brussels Times
15-10-2025
More trains, especially at the weekend and late in the evening - VRT
08-10-2025
NMBS still supporting Troy members six months on from the business’s closure - Builders' Merchants News
09-10-2025
NMBS raises charity cash and pays tribute - Builders Merchants Journal
27-10-2025
Belgian rail unions announce 3-day strike from 23 November - RailTech.com
28-10-2025
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Tip #20 Tip for a better service
Prepare your information before calling
Before reaching out to customer service, gather all relevant information such as account numbers, order details, and a concise summary of your issue. This preparation demonstrates respect for the customer service representative's time and significantly streamlines the troubleshooting process. When you have your facts organized, customer service can more quickly access your records and focus on solving your problem rather than spending valuable minutes collecting basic information. This simple step often reduces call time and frustration for both parties, setting a positive tone for the entire customer service interaction.