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NMBS

Belgium's national railway connecting cities and people

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NMBS/SNCB is the national railway company of Belgium, providing passenger rail services throughout the country and to international destinations. It operates trains, manages stations, and maintains rail infrastructure to connect Belgian cities and towns.

NMBS - Wikipedia
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NMBS Marketing & Sales, Customer Service, B-MS.14, Avenue de la Porte de Hal 40, 1060 Brussels, Belgium

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NMBS | Latest News

Everything that new with NMBS

SNCB/NMBS to decide on multi-billion euro train order on 23 July - belganewsagency.eu

09-07-2025

All aboard: International train journeys up by 50% - VRT

11-07-2025

Belgian NMBS confirms CAF as preferred bidder for major train fleet renewal project - Aviation24.be

23-07-2025

In data: Domestic or international? Belgium debates who gets rail priority - RailTech.com

01-08-2025

Railway operator SNCB confirms Spanish firm CAF as preferred bidder for major train order - belganewsagency.eu

23-07-2025

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Tip #28 Tip for a better service

Provide constructive feedback

Taking time to complete customer service satisfaction surveys with thoughtful, specific feedback contributes to systemic improvements that benefit all consumers. Rather than simply rating your experience, include details about what worked well and concrete suggestions for enhancement. Effective feedback mentions both positive aspects worth reinforcing and areas needing improvement, maintaining a constructive tone throughout. Customer service departments rely heavily on these insights to refine training programs, identify knowledge gaps, and recognize exceptional performance among their teams. By participating in this feedback loop, you not only process your own experience but also help shape better customer service interactions for countless others who will follow in your footsteps.