STIB
Connecting Brussels through efficient public transport
More about STIB >>STIB-MIVB is the main public transport company in Brussels, Belgium. It operates an extensive network of metro, tram, and bus services throughout the Brussels-Capital Region and surrounding areas. The company is responsible for developing and maintaining a fluid public transport system to serve over 1 million residents and commuters.
STIB - Wikipediafrom SERVUL users votes
My Account
Contact Us Form
Facebook Messenger
Phone Number
Join STIB
STIB Customer Service
STIB
Self service in your account
Get an email response
mobile@stib-mivb.brussels
Write down your issue
Direct contact
Fastest way to fix your issue
Usually the fastest way to get an answer
Called STIB?
Rate your service
MORE SERVICE CHANNELS:
All the channels you can reach STIB
www.stib.be
WebSite
facebook.com/stibmivb
STIBMIVB
stibmivb
YouTube
iOS App
Android App
Rue Royale 76, 1000 Bruxelles, Belgium
Address
STIB | Latest News
Everything that new with STIB
Strike to cause major disruption to Brussels public transport on Tuesday - belganewsagency.eu
24-04-2025
Brussels public transit agency opts for battery-electric over hydrogen to decarbonise buses, after years-long fuel cell vehicle test - Hydrogen Insight
10-04-2025
Hydrogen vs. Battery Buses: A European Transit Reality Check - CleanTechnica
14-04-2025
Cancelled flights, disrupted public transport - general strike in Belgium on Tuesday - The Brussels Times
28-04-2025
Lawmaker Hwang Jung-ah cancels physics conference presentation, disappointing researchers - CHOSUNBIZ - Chosunbiz
25-04-2025
More News
💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.