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STIB
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Connecting Brussels through efficient public transport

More about STIB >>

STIB-MIVB is the main public transport company in Brussels, Belgium. It operates an extensive network of metro, tram, and bus services throughout the Brussels-Capital Region and surrounding areas. The company is responsible for developing and maintaining a fluid public transport system to serve over 1 million residents and commuters.

STIB - Wikipedia
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STIB | Latest News

Everything that new with STIB

War Department Boards Merge to Form New Science, Technology and Innovation Board (STIB) - U.S. Department of War (.gov)

29-01-2026

Pentagon to Form Science, Technology & Innovation Board Through DIB-DSB Merger - ExecutiveGov

30-01-2026

Public transport fares set to rise in Belgium from 1 February - The Brussels Times

27-01-2026

Pentagon to Form New Innovation Board - MeriTalk

03-02-2026

STIB probes sexist WhatsApp group where drivers ranked female colleagues - The Brussels Times

23-01-2026

Brussels public transport company to increase fare prices from 1 February - VRT

27-01-2026

Two bus lines to be scrapped in Brussels - The Brussels Times

14-01-2026

An uphill struggle: Why are Brussels' escalators always broken? - The Brussels Times

17-01-2026

Interruption on metro line 5 between Erasme and Gare de l'Ouest this Sunday - The Brussels Times

25-01-2026

Behind the scenes at the Brussels-Central renovation works as huge revamp takes shape - The Brussels Times

02-02-2026

Work on new tram line to Brussels Airport to start soon - The Brussels Times

06-01-2026

💡 Tip from us

Tip #25 Tip for a better service

Request escalation when appropriate

When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.