STIB
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Connecting Brussels through efficient public transport
More about STIB >>STIB-MIVB is the main public transport company in Brussels, Belgium. It operates an extensive network of metro, tram, and bus services throughout the Brussels-Capital Region and surrounding areas. The company is responsible for developing and maintaining a fluid public transport system to serve over 1 million residents and commuters.
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Everything that new with STIB
War Department Boards Merge to Form New Science, Technology and Innovation Board (STIB) - U.S. Department of War (.gov)
29-01-2026
Pentagon to Form Science, Technology & Innovation Board Through DIB-DSB Merger - ExecutiveGov
30-01-2026
Public transport fares set to rise in Belgium from 1 February - The Brussels Times
27-01-2026
Pentagon to Form New Innovation Board - MeriTalk
03-02-2026
STIB probes sexist WhatsApp group where drivers ranked female colleagues - The Brussels Times
23-01-2026
Brussels public transport company to increase fare prices from 1 February - VRT
27-01-2026
Two bus lines to be scrapped in Brussels - The Brussels Times
14-01-2026
An uphill struggle: Why are Brussels' escalators always broken? - The Brussels Times
17-01-2026
Interruption on metro line 5 between Erasme and Gare de l'Ouest this Sunday - The Brussels Times
25-01-2026
Behind the scenes at the Brussels-Central renovation works as huge revamp takes shape - The Brussels Times
02-02-2026
Work on new tram line to Brussels Airport to start soon - The Brussels Times
06-01-2026
💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.