上海銀行
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Innovative banking services for personal and business needs
More about 上海銀行 >>上海商業儲蓄銀行 (Shanghai Commercial & Savings Bank, Ltd.) is a prominent Taiwanese bank established in 1915, offering a wide range of financial services including corporate banking, personal banking, foreign currency exchange, wealth management, and credit card services. The bank operates with a customer-centric approach and focuses on innovation in digital banking.
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Tip #20 Tip for a better service
Prepare your information before calling
Before reaching out to customer service, gather all relevant information such as account numbers, order details, and a concise summary of your issue. This preparation demonstrates respect for the customer service representative's time and significantly streamlines the troubleshooting process. When you have your facts organized, customer service can more quickly access your records and focus on solving your problem rather than spending valuable minutes collecting basic information. This simple step often reduces call time and frustration for both parties, setting a positive tone for the entire customer service interaction.